For trade businesses that can't get to the phone
Miss the call. Keep the job.
QuoteBack texts the caller back, works out the job, prices it by your rules, and books it in.
Not sure it's for you? Take the 30-second fit check- Ironbark Plumbing replied:
Hi, sorry we missed your call, this is Ironbark Plumbing's assistant. How can we help? Tell us what you need and where you are.
- Customer said:
gday, after a new hot water system. old ones leaking out the bottom and its 14 years old so not worth fixing. its at 41 banksia ave richmond
- Ironbark Plumbing sent a quote:Hot water system replacement$1,750.00Call-out fee$95.00Total$1,845
- Customer said:
yeah book it in mate
- Ironbark Plumbing replied:
You're booked in! Ironbark Plumbing will attend 41 banksia ave richmond around Fri, 24 July, 8:30am. Job ref QB-MKFWBDJXMA. We'll text a reminder beforehand. Thanks!
Texts back in seconds
In your business name, before they ring the next bloke.
Prices from your book
Code sets every price from your price list. The AI never does.
Books the job in
An agreed job with a reference, not a callback.
Built for ServiceM8
Work order, client and the conversation, tested in a real account in August 2026. No ServiceM8? It's texted to you instead.
Win the work you never hear about
It rings at the worst possible moment. It always does.
- You're up a ladder with both hands on a switchboard. The phone's in the ute.
- They don't leave a message. Nobody leaves messages. They ring the next bloke on the list.
- You get down at smoko to three missed calls and no idea which one was a bathroom.
You keep working. QuoteBack keeps the job.
- Mobile 0491 570 ***Missed call8:30 am
- No caller IDMissed call9:06 am
- Mobile 0438 555 ***Missed call10:12 am
No voicemail.
Three things happen while you're still under the sink.
It answers
A text back in your business name, in seconds.
Ironbark PlumbingExample
Missed call, answered by text
- Hi, sorry we missed your call, this is Ironbark Plumbing's assistant. How can we help? Tell us what you need and where you are.
- gday, after a new hot water system. old ones leaking out the bottom and its 14 years old so not worth fixing. its at 41 banksia ave richmond
- Just confirming the location is 41 Banksia Ave, Richmond?
- yep thats the one
- Is this something that needs doing straight away, or are you happy to wait a bit?
- not urgent, but sometime this week would be good
- Brilliant, we can help with that. Quick question, what's it doing at the moment, or anything we should know about getting in?
- its on the side of the house, gas one, easy to get to
It prices
Your price book line, your call-out, your rules.
Your price bookMatched line
- Hot water system replacement
- $1,750.00
- Call-out fee
- $95.00
Total$1,845
Your rule: call-out added, not baked in.
It books
An agreed job, with a reference, written up for you.
BookedFri 24 Jul, 8:30 am
You're booked in! Ironbark Plumbing will attend 41 banksia ave richmond around Fri, 24 July, 8:30am. Job ref QB-MKFWBDJXMA. We'll text a reminder beforehand. Thanks!
QB-MKFWBDJXMA
Example Ironbark Plumbing, on its own price book.
By the time you check your phone, it is a job.
The address, the price, the time and the whole conversation, already in your system.
Example timeline
You had not looked at your phone yet.
- Client
- New record, created from the call
- Address
- 41 Banksia Ave, Richmond
- Job
- Hot water system replacement
- Time offered
- Fri 24 Jul, around 8:30 am
- Estimate
- $1,845
- Reference
- QB-MKFWBDJXMA
The full conversation, what was understood from it, and which of your rules set the price.
Jobs like this one were written to a real ServiceM8 trial account on 13 and 16 August 2026, and rescheduled and cancelled in it on the 23rd. No job system? QuoteBack texts you the same job instead.
One number decides what QuoteBack quotes on its own.
Under your limit, QuoteBack books the job. Over your limit, the job waits for your yes.
Per-job and per-item prices and your call-out are quoted automatically. Anything hourly, ranged or by quote is written up in full and handed to you to price.
- 3 booked automatically
- 2 wait for your yes
- 2 never priced
- PlumbingLeaking tap repair$245Booked
- Air conditioningSplit system service and clean$290Booked
- PlumbingHot water system replacement$1,845Booked
- Air conditioningSplit system supply and install$2,510Waits for you
- ElectricalRewiring or whole-property electrical$11,095Never priced
- PoolsNew pool construction$55,095Never priced
- ElectricalSolar and battery system$80,095Waits for you
Seven jobs from the four demo price books, call-out included. The limit check is the same rule the engine runs.
Whatever you set, QuoteBack never
- put a price on a job with a hazard in itIt stops and comes straight to you
- answer a sales pitch as if it were a jobIt declines it without bothering you
- promise a time outside the hours you setIt only offers times inside your working hours, and you can move it
- record your calls, or keep call audioThere is no audio to keep
- quote a job you flagged never-quoteIt takes the details and hands it to you, at any limit
Why QuoteBack
They all take a message. QuoteBack sends a price.
Voicemail, an answering service, whoever grabs the phone: your customer is told someone will ring back. QuoteBack is the only one that answers with your price.
Six questions for anything that answers in your name
Who sets the price?
Your price book. Code sets every price; the AI never does.
What stops a wrong quote?
Your limit. Anything over it waits for your yes.
Does your phone still ring first?
Yes. QuoteBack only texts the calls you don't pick up.
Will customers hear a robot voice?
No. QuoteBack texts, in your business name.
What do you end up with?
An agreed job, booked, in ServiceM8 or texted to you.
Who is accountable?
Me. I’m Kyan, and my mobile is 0439 380 622.
Not sure it's for you?
When the phone rings on the job, do you usually miss it?
Five more like this. Thirty seconds, and nothing you answer is sent anywhere.
What rings out while you're on the tools.
Two numbers you already know, multiplied.
Not a promise. Just what rang and got nothing back.
$104,000
A year of work that rang and got no answer
If one in four of those would have booked, that is $26,000 a year you never saw.
Try QuoteBack on your own prices
Type a job. Watch QuoteBack quote it.
Type a job and your price. The reply uses the same messages your customer would get, and nothing leaves your device.
One job per line, with your price. Counts (“10 downlights, $10 each”) are multiplied out; hourly rates and ranges come to you to price.
Nothing leaves this device until you press send.
Your Business
Example Missed call, answered by QuoteBack
A preview in your browser: QuoteBack's real messages and rules, with your job filled in. The questions it asks before quoting are written live for each customer, so they're left out here.
Your phone is going to ring out again this week.
It starts with one call, and you can make it from the ute.
Or ring me now0439 380 622
Ring, text or pick a time. It comes straight to our Adelaide line, and I answer it myself.
Launching soon. Get in early and your rates are ready on day one.
What happens when you ring
- 1Three quarters of an hour on the phoneYou tell me your trade, your jobs and what you charge.
- 2Your price book gets builtWith you, from what you already charge: your call-out, your limit, the jobs that always come to you.
- 3It answers the next one you missFrom the day it goes live, in your business name, at your prices, while you keep working.
No plan to choose, no card to enter. Not sure yet? Take the 30-second fit check